Here at, we'd like to say a big thank you to all of our customers, partners and staff. Coinciding with the opening of our new Californian support office in San Mateo; has been awarded the prestigious Queen's Award for Enterprise 2018, International Trade.

In recognition of the previous Queens award winners Fever Tree, we decided to celebrate with Gin and Tonic rather than Champagne...

International trade and growth

The USA is home to the majority of our customers, and the last few years have shown exceptional growth. Our manufacturing and distribution has always been based near Chicago, with sales and operations in Delaware. Until recently however, 24 hour technical support has been handled by our (Vancouver, PST) and (Portsmouth, GMT) offices.

We've concentrated on expanding PST support capabilities from our office in Vancouver. However, given the large concentration of customers that we have in California, and because we think it's such a great place, we've now committed to building a local prescence. Our new support office in San Mateo will help ensure that our legendary customer service won't be affected by our continued rapid global growth.

With approximately 50% of sales in the USA and deployments in over 70 countries — we are the company people trust when it comes to zero downtime. Over the years, we have built up solid customer relationships with some well-known brands including: Vodafone, Selfridges, Premier Inn, ASOS, NHS, Cannon, Santander and Pfizer (just to name a few) as well as many more across the globe.

And a little French je ne sais quoi?

Just thinking about the title to this blog and yes, we have German engineers and a German office but actually the vast majority of the complex stuff is French - thanks to Willy Tarreau and the rest of the team involved with the open source HAProxy project.

Now we just need to decide who gets to meet the Queen at Buckingham Palace...

Somehow I don't think it will be me, as I'm just an apprentice; but maybe I have a shot at getting transferred to California?

What does the Queen's award mean to

Personally, I think one of the great things about the Queen's award; is that the application process takes in to consideration and places emphasis on how staff are treated, the training and opportunity that is provided to apprentices (like me) and also links with the local communities. It's not just about proving that your organisation has achieved outstanding growth in overseas earnings relative to your business size and sector.

This is a great achievement for and although we are growing quickly across globe, I feel this will be a push for us to continue in the right direction. — looking forward to the next 15 years

We recently published a blog about our 15 year journey so far, which explains how we started, all the hurdles on the way and and what it means to be part of this growing company.

About the Queen's Award for Enterprise, International Trade

The Queen’s Awards for Enterprise have been operating in various forms since 1966. The awards recognise outstanding achievement by UK businesses in the categories of: International Trade, Innovation, Sustainable Development.

The Queen's Award for Enterprise, International Trade looks at overseas sales and particularly, export or international trade strategy.

The award is valid for five years and successful organisations may fly the Queen’s Award flag at their principal premises and are entitled to use the Emblem on their stationery, advertising and goods.


We have now recieved our award with a ceremony which was held by Lord Lieutenant Nigel Atkinson and Lord Mayor of Portsmouth Lee Mason. You can see how the day unfolded here.