We understand how important it is that your applications never fail – which is why our support is second to none. Our passionate networking experts are on hand to help 24 hours a day, 365 days a year, in your country and your time zone. Don’t believe us? Why not give us a try…?Open a ticket
Tech Support is quick & effective. Product is good, documentation very good.
We've been using LoadBalancer.org for 10+ years. They have never failed, their support is literally the best support I have ever received from a company, and their product is fantastic and gets better with every release. Highly, highly recommended!
The support teams turn around time is really awesome. Thanks Guys
Fast and perfect answer, solved my problem within minutes. Very pleasant contact! Many thanks
Customer support always great and responsive.
You need someone who tells you the truth and we'll do just that! We want to know that you have the right set up – not one that's just OK. And if we make a mistake, we'll admit it.
You can trust our engineers to help – not only with our products, but also with sound advice for your wider application and network infrastructure.
Our response times are instant via online chat, email or phone. No need to search for maintenance contracts, an engineer is waiting to help, right now.
You want someone to take ownership of the problem and fix it fast. That's exactly what we do – because we love our work, and we actually care about yours too.
The response from Loadbalancer.org is always within the hour with the problem diagnosed almost straight away. Really impressive service.
VPS Operations, Vodafone
The support is fantastic! Great support prior to purchasing and it's still great. Quick fast replies and lots of updates to any question I ask.
Information Systems Analyst, Lockheed Martin
Loadbalancer.org not only made sure the issue I submitted the ticket for was resolved, they went out of their way to ensure the system was fully functioning properly and even did more research to come up with a solution for another problem that I did not even notify of in the first place! Excellent work.
Senior Solutions Architect, Sandia National Laboratories
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Countless customers have come to us over the years asking what professional services we offer. And our response has always been, ‘Well, what do you want?’ Your needs shape what we do. Let’s explore them together — then build a bespoke programme that fits your business. If you want something you don’t see here, you only need to ask. Your team, your goals, your services plan. Just lead the way.Professional Services Suite
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