Thinking of leaving Citrix NetScaler?

Changes to Citrix’s NetScaler licensing and product availability have left customers facing confusion, higher costs, and disruption.

We can help you — Free migration consultancy

Recent changes to Citrix’s NetScaler licensing and product availability have left customers facing confusion, higher costs, and potential disruptions.

Citrix’s decision to end NetScaler perpetual licensing in 2023 has caused widespread uncertainty. In March 2024, further changes led to the discontinuation of standalone NetScaler sales, leaving some customers without support and grappling with significant price hikes.

Over the past few months, we’ve had a lot of NetScaler customers reach out to us regarding these changes. A lot of them were as confused as the rest of the market and it’s quite hard to pinpoint exactly what’s going on.

Josh Turnbull
Head of Strategy, Loadbalancer.org

Why migrate from NetScaler, to Loadbalancer?

I just want to personally thank you for your assistance over the last week. No way could we have done a Citrix migration in 3 days without your help. The team can’t speak highly enough of the valuable insights you’ve given them.

IT Director
Government Agency

Loadbalancer is the perfect alternative, offering freedom and flexibility to determine the best option for your business

We understand the challenges you face as a NetScaler user. How can you ensure service continuity for your mission-critical apps without breaking the bank? Do you really need to accept a 200% increase in your Citrix renewal, or expensive vendor lock-in to a 3-year subscription?

At Loadbalancer.org, our mission is to provide a seamless transition from your complex and costly NetScaler appliance, to an Enterprise solution that keeps you up and running, meets your specific needs, and minimizes the time, cost, and effort required to get there.

Ask our experts for help, you won’t regret it.


Here’s what to do

  • Fill out the form with as much detail as possible
  • Rest assured we will help you quickly

Here’s what you get

  • One of our team will reach out to you
  • Finding you the right expert
  • Who will make it surprisingly easy
  • To fix the pain, that Citrix is causing you

Common questions

Citrix NetScaler’s (MPX/SDX) Bandwidth Pools, claim to offer users the ultimate flexibility to choose what resources they want to use, when, and where. But we believe the complexities of those pooled licenses mean you’re unlikely to ever realise the desired benefits. Instead, we believe in simplicity and cost transparency — our Site License allows you to deploy an unlimited number of appliances at no extra cost.

Yes, we offer both subscription and perpetual options with the flexibility for you to decide what works for your business. You can find our full product range here.

Since 2019, Loadbalancer.org has had zero CVEs reported. The product also includes an in-built WAF (Web Application Firewall) as standard.

Loadbalancer has committed to never End-of-Lifeing its products, no matter how old they are. Putting you in control.
That means no matter the version you’re running we’ll support you and with an active support contract, you’re entitled to free lifetime product updates and patches. No need to by a new software license.

NetScaler typically offers 5 years of support on their products before the End of Life becomes active. You’re then required to upgrade either the hardware, software, or both. That can be an expensive shock if you’ve only got the notice 90 days before!

You can see Citrix’s full EOL list here.